Chi Ding after-sales service follow-up:
In the case of normal use of Chi Ding stage lighting products, if there are quality problems in the products, Chiding will provide services to follow up:
1) Within 7 days from the date of delivery of the product, the fault is confirmed by our service center, you can choose to enjoy the exchange or free repair service or replace the accessories.
2) Within 60 days from the date of delivery, you may choose to enjoy a replacement or free repair service or replacement parts.
3) You can enjoy free repair service or replacement parts within 12 months from the date of product delivery; you can enjoy paid maintenance service for more than 12 months.
4) The above explanation is owned by Chi Ding Company.
Chi Ding pre-sales service follow-up:
Pre-sales technical support includes:
1) Understand customer needs and provide value-added services
2) Formulation of technical solutions in sales work
3) Production of professional and reasonable configuration list
4) Production of positioning map
5) Production of dynamic maps of key customers
6) Technical training
Chi Ding sales service follow-up:
Sales technical support includes:
1) Professional technical solutions
2) Professional installation and commissioning
3) Professional on-site guidance and training
After the customer confirms the order to order our products, Chiding promises to provide the customer with the sample of the goods within 3 working days. After the sample is confirmed, it will enter the mass production. The average daily output of the same product is not less than 60, ensuring the customer's progress! The delivery logistics company can be specified by the customer, and the transportation cost is subject to the contract agreement between the two parties!